Thank you for shopping with Fire Bird Magic.
Due to Malaysia’s postal restrictions, at this time, we can only ship physical products within Malaysia and to the United States and Canada (US and Canadian orders will be delivered directly from our US supplier.)
We use a pre-ordering system. We will order from our supplier on a fortnightly schedule (every 1st and 15th of the month).
Then we will ship your orders to you once we receive your items from our supplier. If you place your orders just before the 1st and 15th, it should take approximately 2 to 3 weeks for you to receive your items.
Please keep in mind that postal services can sometimes be delayed.
Our Video Downloads can be purchased by anyone in the world. You will instantly get a password sent to your email to access your download.
No delay. No shipping cost.
Return/ Refund Policy
No refund can be offered on download products.
For physical products, we can only accept a return if you can show clearly that the item is defective upon purchase. We will give you a replacement of the same product and will only consider a refund if we cannot replace it.
All magic products involve a secret and you cannot ask for a return/ refund just because you changed your mind or didn’t like an item upon receiving it.